If the banner does not display, uninstall Adobe Flash Player, and then reinstall it from http://get.adobe.com/flashplayer.
On a PC running a Windows operating system, access the Control Panel from the Start Menu, and then click Uninstall a program.
For Mac operating systems, visit the Adobe Flash Uninstaller support site. Click the Macintosh option button to receive links to troubleshooting tips. Note that you can also access Adobe Flash Uninstaller troubleshooting tips for Windows systems from here by clicking the Windows option button.