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| System requirements | |
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| | MSN Games System Requirement List | |
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| | Ports to open for MSN Games | |
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| | Install Adobe® Flash Player | |
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| Load errors | |
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| | Nothing happens after clicking “Play Now” | |
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| | Game doesn't load after load timer counts down to zero | |
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| | “Whoops!” error | |
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| | Problems with video ads | |
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| | AntiVirus or Avast software falsely detects a virus | |
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| | A black box appears in front of my game | |
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| | “Loading” message never goes away | |
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| | “Failed to bind to game library” or “Download and install of game cab failed” error | |
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| | Flexicon FAQ | |
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| In game errors | |
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| | Java error | |
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| | SCRABBLE® Blast, Flip Words, SCRABBLE® Rack Attack: game opens, but game is unplayable | |
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| | Game reloads after pressing Backspace | |
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| | Video Ad issues | |
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| | No sound in game | |
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| | Trivia: incorrect answer | |
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| Badges | |
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| | Games with badges | |
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| | Where’s my badge? | |
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| | I appear as a Guest and my score didn’t record | |
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| More questions | |
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| | Mute sound in a game | |
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| | Can I resize the game? | |
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| | Remove a game shortcut from Favorites | |
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| Contact us | |
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| | Contact customer support | |
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