Free multiplayer Web game help

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Having trouble with one of the following multiplayer Web games, Backgammon, Bridge, Checkers, Chess, Cribbage, Euchre, Go,  Hearts, Reversi, Spades, or Ants? Check out the issues below and click the link to the appropriate answer.

How do I play a free multiplayer Web game

·     MSN Games System Requirement List

·     Can I play on my Macintosh system, or with Netscape or WebTV?

·     What is an MSN Games nickname and an MSN Games account? Are they free?

·     What do I need to do to play a Card & Board game on MSN Games?

·     What do I need to do to play Euchre?

·     I want to learn the rules of a game

·     Game Room basics for Card & Board games

·     Tips for finding a partner or opponent

·     How do I watch (kibitz) a Card & Board game?

·     What is MSN Games’ Privacy Policy?

Sign-in questions, issues, and error messages

·     My MSN Games account information

·     I forgot my password

·     I received an e-mail requesting I give out my password.

·     How do I change my MSN Games sign in e-mail address?

·     How do I sign in to MSN Games using another account?

·     How do I create a second MSN Games account?

·     Can I use my MSN Games account on another computer?

·     I do not see a Sign In or Sign Out option on MSN Games

·     Authentication error occurs when I sign into MSN Games

·     “Cookies must be allowed" error message

·     “Password does not match” error message

·     I receive an error message that the ZIntro.cab34246.cab was created

·     The “Create new nickname” Web page appears when I sign in

Nickname questions, issues, and error messages

·     Change my nickname

·     “Nickname is being used by another player” error message

·     How can I add a nickname for another person to my account?

·     I am signed into MSN Games but appear as a guest in the game.

·     How do I delete a nickname?

Downloading and installing game files

·     Download and install the basic files I need to play a Card & Board game or any multiplayer game on MSN Games.

·     How do I install basic files needed to play a Card & Board Game?

·     What am I installing when I install the basic MSN Games files or the “Essential Zone.com File”? Why do I need to install files each time I play a different game?

·     What ports do I need to open in my firewall or proxy server?

I am experiencing issues downloading and installing game files

·     A registry error occurs when I install files on Microsoft Windows 2000 or XP Professional

·     I cannot download files using America Online

·     The “Downloading and installing” message never goes away

When I click a game room, it doesn’t work, or I’m getting a specific error message

·     When I click on a game room I am prompted to sign in even though I am already signed in

·     How do I allow other users to play on my Microsoft Windows 2000 or XP Pro machine?

·     A Web error is preventing my game from opening error message

·     Close your browser and try again error message

·     When I try to reenter a room, the room will not open or flashes and quickly closes

·     “Unable to launch room” error occurs

I can enter a room, but I can’t play a game

·     I sit in a chair and click OK but nothing happens

·     In a game room or while I’m playing a game, my computer experiences high latency

·     ‘"Your connection to the MSN Games game server has been closed" error message

·     I keep getting disconnected when I'm playing on MSN Games

Using chat features in a game room or at a game table

·     How do I chat in a game room or at a game table?

·     I was gagged or booted for inappropriate chat. What is appropriate chatting for MSN Games?

·     How do I keep other members (kibitzers) from chatting during the game?

·     I can chat, but I cannot play my cards or see other players’ cards

ZoneFriends help

·     When I open ZoneFriends, all my friends are missing

·     How do I back up my Friends list?

·     ZoneFriends status bar displays “Logging on…” or “Disconnected”

·     What is the maximum number of names I can add to my Friends list?

·     How do I open, exit, or restart ZoneFriends?

·     How do I create a shortcut for ZoneFriends?

·     How do I add people to or remove them from my Friends list?

I want to learn more about tournaments, special events, and spotlights

·     Tournament and Special Event help

Help with a disruptive player

·     What is a disruptive player?

·     How do I turn on the option to filter offensive language from a game room or table?

·     How do I ignore a disruptive player in a game or chat room or at a game table?

·     How do I silence people watching a game?

·     How do I remove an unwanted player from a game?

·     How do I keep someone from seeing me online or sending me ZoneMessages?

·     How do I allow only my friends to see me online or send me ZoneMessages?

·     How do I keep someone I don’t want to play with from joining my game?

·     What other options are available for handling disruptive players?

Questions about “+” members*

·     Learn all about the Member Plus program at http://www.memberplushq.com

·     Member Plus feedback, comments, and concerns.

·     Chat with a Member Plus

Banned Accounts

·     Why was my account banned? When will I be unbanned?

·     Learn what is expected of you in the MSN Games Code of Conduct

·     Can I appeal my ban?

Need more help?

·     More Customer Support information

·     Need help with Solitaire?  Go to free single-player Web game help to find your answers.