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Uninstall game software

 

 

 

 

 

 

 

 

Remove and reinstall ActiveX controls

 

 

 

 

 

 

 

This game requires that you install an ActiveX control in order to play it. If this control has become corrupt, you will need to uninstall and reinstall the control.

 

 

 

 

 

 

Step 1

 

 

 

 

 

 

 

Close all Internet Explorer windows.

 

 

 

 

 

 

 

Step 2

 

 

 

 

 

 

 

Click Start, point to Settings, and click Control Panel.

 

 

 

 

 

 

 

Step 3

 

 

 

 

 

 

 

Double-click Internet Options. You may need to click the Network and Internet Connections icon before clicking Internet Options.

 

 

 

 

 

 

 

Step 4

 

 

 

 

 

 

 

Click the Programs tab and then Manage Add-ons.

 

 

 

 

 

 

 

Step 5

 

 

 

 

 

 

 

In Internet Explorer 7.0, change Show to “All add-ons” by clicking the arrow in the drop down menu.

In Internet Explorer 8.0 or higher, please be patient while these add-ons load.

 

 

 

 

 

 

 

Step 6

 

 

 

 

 

 

 

Locate the ActiveX control and click it to highlight it.

 

 

 

 

 

 

 

Game

ActiveX control(s)

 

 

 

Backgammon

MSN Games - Backgammon

 

 

 

Bankshot Billiards™

CBankshotZoneCtrl Class

 

 

 

Chess

Chess Object

 

 

 

Checkers

Checkers Class

 

 

 

Dominoes

ZPA_DMNO Object

 

 

 

Hearts

MSN Games Hearts

 

 

 

Spades

ZPA_SHVL Object

 

 

 

Texas Hold’em

MSN Games Texas Holdem Poker

 

 

 

UNO®

UnoCtrl Class

 

 

 

Wheel of Fortune

ZPA_WheelofFortune

 

 

 

 

 

 

 

Step 7

 

 

 

 

 

 

 

In Internet Explorer 7.0, click Delete. Then skip to Step 9.

In Internet Explorer 8.0 or higher, click More information. (Link in red.)

 

 

 

 

 

 

 

Internet Explorer 7.0

 

 

 

 

 

 

 

 

 

 

Internet Explorer 8.0 or higher

 

 

 

 

 

 

 

 

 

 

Step 8

 

 

 

 

 

 

 

In Internet Explorer 8.0 or higher, click Remove.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 9

 

 

 

 

 

 

 

Repeat Steps 6 to 8 to also remove these files:

 

 

 

 

 

 

 

MSN Games-Installer
MSN Games – Buddy Invite
MSN Games – Game Communicator
StagingUI Object
ZonePAChat Object

 

 

 

 

 

 

 

Step 10

 

 

 

 

 

 

 

If you do not see the game file, it may have become corrupt. Looks for a series of letters and numbers, for example: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466}, and remove these files, which are corrupt ActiveX files.

 

 

 

 

 

 

 

Step 11

 

 

 

 

 

 

 

Restart the game. As the game loads, you will be prompted to reinstall the ActiveX control. Install the game software to play.

 

 

 

 

 

 

 

Step 12

 

 

 

 

 

 

 

You may also be prompted to run the ActiveX control. Click the Run Add-on on All Websites option. You may need to click this option multiple times, once for each ActiveX file. You may also need to close the game window and reopen it before the game will load.