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Update video card driver

 

 

 

 

 

Check video card driver

 

 

 

 

 

 

Many issues can be resolved by updating the driver or controller software for your video card. The quickest way to check the manufacturer and model of your video card is by using the DirectX Diagnostic tool.

 

 

 

 

 

 

 

Step 1

 

 

 

 

 

 

 

Click Start, then Run, and type: DXDIAG

 

 

 

 

 

 

 

Step 2

 

 

 

 

 

 

 

Click OK.

 

 

 

 

 

 

 

Step 3

 

 

 

 

 

 

 

In the DirectX Diagnostic Tool, on the System tab write down the following information:

System Manufacturer
System Model

 

 

 

 

 

 

 

Step 4

 

 

 

 

 

 

 

Click the Display tab and write down the following information:

Name (The chipset/model of your card)
Manufacturer
Version
(The driver version)
Date
(The driver date)

 

 

 

 

 

 

 

Step 5

 

 

 

 

 

 

 

Click Exit to close this tool.

 

 

 

 

 

 

 

Step 6

 

 

 

 

 

 

 

The latest drivers are usually available on the computer or video card manufacturer’s website. Listed below are some popular computer and video card support sites.

 

 

 

 

 

 

 

Dell *

Select the Model type, then Model number and click Go. Select the Operating System and Language and click Find Downloads. Click Video Adapter, then the video card (Name/Manufacturer from the DirectX Diagnostic Tool) and follow the online instructions on how to update your card. Be sure to check the Driver date before installing a new driver. For assistance, please contact Dell Customer Support.

 

 

 

 

 

 

 

HP(Hewlett-Packard)/Compaq*

Select “Download drivers and software (and firmware)” and in the product box, type the model and number. Select the Operating System and Driver –Graphics and then the video card (Name/Manufacturer from the DirectX Diagnostic Tool). Follow the online instructions on how to update your card. Be sure to check the Driver date before installing a new driver. For assistance, please contact Hewlett-Packard/Compaq Customer Support.

 

 

 

 

 

 

 

Gateway*

Click Browse All Downloads. Select Product Type, Product Model, Operating System, and then Video Downloads. Select Display Results and select the he video card installed on your system (Name/Manufacturer from the DirectX Diagnostic Tool). Be sure to check the Driver date before installing a new driver. Follow the online instructions on how to update your card. For assistance, please contact Gateway Customer Support.

 

 

 

 

 

 

 

ATI *

If your system is custom designed or you built it yourself, you may need to install the video card driver directly from the video card manufacturer’s website. Before installing these drivers, please contact your computer manufacturer to find out the best process for updating the video card on your system.

Click the Operating system, the Model (Name from the DirectX Diagnostic Tool), then the Model number (also listed under Name). Click Go. Follow the online instructions on how to update your card. For assistance, please contact ATI Customer Support.

 

 

 

 

 

 

 

NVIDIA*

If your system is custom designed or you built it yourself, you may need to install the video card driver directly from the video card manufacturer’s website. Before installing these drivers, please contact your computer manufacturer to find out the best process for updating the video card on your system

Click Graphics Driver, the Model  (Name from the DirectX Diagnostic Tool), then the Operating System. Click Go. Follow the online instructions on how to update your card. Be sure to check the Driver date before installing a new driver. For assistance, please contact NVIDIA Customer Support.

 

 

 

 

 

 

 

 

 

 

 

For information about how to contact the manufacturer of your sound card or video adapter, click the appropriate Microsoft Knowledge Base article number in the following list:

 

 

 

 

 

 

 

65416 Hardware and Software Third-Party Vendor Contact List, A-K*

 

 

 

 

 

 

 

60781 Hardware and Software Third-Party Vendor Contact List, L-P*

 

 

 

 

 

 

 

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z*

 

 

 

 

 

 

 

*Important Note:  Microsoft cannot vouch for the security and reliability of solutions offered by other companies.

 

 

 

 

 

 

 

 

 

 

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