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| “Installed both the GameSpring and Download version of the game ” | |
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| Purchased a Download game | |
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| | If you purchased a Download game that is also available as a GameSpring game, you do not need to install the GameSpring version of the game. If you installed the GameSpring version and prefer your Download version of the game (which can be played offline), you will need to uninstall the GameSpring version and then reinstall your original Download game. For directions on uninstalling and reinstalling the game, follow the steps below. | |
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| | Step 1 | |
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| | Close any open programs, and click Start, point to Settings, and click Control Panel. In Windows XP, click Start and then Control Panel.
If the Control Panel window is empty, click View all Control Panel Options in the left section of the window to show all the icons. | |
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| | Step 2 | |
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| | Click Add/Remove Programs. | |
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| | Step 3 | |
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| | Under Change/Remove Programs, highlight the game and click Change/Remove. | |
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| | Step 4 | |
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| | Follow the online prompts to uninstall the game. If you see another version of the game installed, remove that game also. | |
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| | Step 5 | |
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| | Once you uninstall the game, follow the directions in this support article to reinstall the game. | |
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| | Reinstall a Download game | |
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| Did not purchase the Download game | |
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| | If you installed a Download game that is also available as a GameSpring game, and do not plan to purchase it, you will want to uninstall the game from the system and reinstall the GameSpring version of the game. | |
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| | Step 1 | |
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| | Close any open programs, and click Start, point to Settings, and click Control Panel. In Windows XP, click Start and then Control Panel.
If the Control Panel window is empty, click View all Control Panel Options in the left section of the window to show all the icons. | |
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| | Step 2 | |
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| | Click Add/Remove Programs. | |
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| | Step 3 | |
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| | Under Change/Remove Programs, highlight the game and click Change/Remove. | |
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| | Step 4 | |
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| | Follow the online prompts to uninstall the game. If you see another version of the game installed, remove that game also. | |
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| | Step 5 | |
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| | Once you uninstall the game, follow the directions in this support article to reinstall the game. | |
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| | Reinstall a GameSpring game | |
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| | Tell us what you think about this support article. | |
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