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The game doesn’t load after the timer counts down to zero.
This issue occurs when software necessary to play the game is not installed on your computer system. Follow the steps below to install software to play the game.
Note: installing software on Windows 2000, Windows XP Professional, or Windows Vista™ requires an Administrator user account.
The following games require the latest version of Java to run. The majority of Windows 2000 and Windows XP systems do not have Java preinstalled. Additionally, if you are running Internet Explorer 6.0 or higher, you will need to update your version of Java.
To learn how to obtain to the latest version of Java, go to the following Microsoft Product Support Services Knowledge Base article. (See the “Java Runtime Solution” section.)
Important Note: Microsoft cannot vouch for the security and reliability of solutions offered by other companies. Additionally, once you install this software, you need to verify the installation to initialize it.
Once you install this software, you need to verify the installation to initialize it. After the software installation, do not close the Sun Java download page, as the installer will need to verify that Java is working properly on your system. This process may take several minutes. Once the messaging on the website indicates that Java has been successfully initialized on your system, you should be able to play these games with out errors.
Games that require Java
*Bespelled on occasion has issues with the latest version of Sun Java. You can try refreshing the window. However, this game was designed to work with an older version of the Microsoft Java Virtual Machine that is only installed with Windows 2000. You may be able to obtain the Microsoft Java Virtual Machine and install it under Windows XP or Windows Vista, although Microsoft does not provide support for this process. If the game does not load, unfortunately you will not be able to play it.
Install Adobe® Flash Player
The games listed below require Adobe Flash Player 7.0 or higher. If the player is not installed, the games will not load. The latest version of the player is available as a free download at
Games that require Adobe Flash Player
A Series of Unfortunate Events
Mah Jong Quest
Mah Jong Tiles
Big Kahuna Reef
Bricks of Atlantis
Pat Sajak’s Lucky Letters
Bricks of Egypt
Pop 5 Live
Chicken Invaders 2
Saints and Sinners Bingo
Deuces Wild Poker
SCRABBLE® Rack Attack
Granny in Paradise
Solitaire in Motion
Jewel of Atlantis
You know it! Trivia
Install Adobe® Shockwave Player
RC Offroad Frenzy requires Adobe Shockwave Player. If the player is not installed, the games will not load. The latest version of the player is available as a free download at
Install ActiveX software
The games listed below require ActiveX files. If these files are not installed, the games will not load. Follow these steps to install game software.
Close the game window.
Return to the game’s page.
Click Play Now under the Free Online mode of play. Be sure to click this button only once. The game may not load if you open two or more game windows. If you click Play Now more than one time, you will need to close all windows and try these steps again.
Click the Yes button from the Security Warning window that reads:
“Do you want to install and run http://games.msn.com/bingame/rock/default/popcaploader1.cab?” … or a similar file name.
In Windows XP or Windows Vista, click the yellow bar first to install this software.
After the game files are installed, the game will load normally.
Games that install ActiveX files
Luxor Amun Rising
Ricochet Lost Worlds
Diner Dash 2
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