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“I can only enter a Bridge game room once. When I click the link to it a second time, the room will not open again or flashes and quickly closes”

To uninstall and reinstall basic MSN Game files

The MSN Game files may be corrupt. First, try uninstalling and reinstalling MSN Games software to repair this key.

Step 1

Click Start, point to Settings, and click Control Panel. In Windows XP, just click Start and then Control Panel. If the Control Panel window is empty, click View all Control Panel Options in the left section of the window to show all the Control Panel icons.

Step 2

Click Add/Remove Programs.

Step 3

Click MSN Gaming Zone in the list that comes up and then Change/Remove.

Step 4

Return to MSN Games and join a multiplayer game. Your MSN Games files will automatically be reinstalled.

Remove the game room registry key

If the problem continues after reinstalling MSN Games software, you will need to remove the corrupt registry key. For instructions on removing this key, follow the steps below.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

For more information, go to:

http://support.microsoft.com/?id=256986

Step 1

Click Start and then Run.

Step 2

On the Open box, type: regedit.

Step 3

Click OK to open the Registry Editor.

Step 4

Before making changes to your registry, create a backup copy. On the File menu, click Export.

Step 5

In the Export Registry File dialog box, in Save in, click the drive, folder, or network computer and folder where you want to save your backup copy.

Step 6

In File name, enter: Registry Backup File

Step 7

In Save as type, click Registration Files (the default option).

Step 8

Click Save. Now you have a backup copy of your registry.

Step 9

In the left navigational bar in Registry Editor, click the “+” by HKEY_LOCAL_MACHINE to expand this folder. If you do not see HKEY_LOCAL_MACHINE, click the “+” by My Computer.

Step 10

Under HKEY_LOCAL_MACHINE, click the “+” by SOFTWARE.

Step 11

Under SOFTWARE, click the “+” by Microsoft.

Step 12

Under Microsoft, click the “+” by Internet Gaming Zone.

Step 13

Under Internet Gaming Zone, click the “+” by Room.

Step 14

Under Room, click the “+” by your Zone Nickname folder.

Step 15

In the right navigational area, under Name, will be listed any MSN Games Card & Board game rooms you have entered. Click the game room that you cannot enter, for example, “Zone – Bridge -- Computer Room1,” so the room key is highlighted.

If you are unable to view the full room name, place your cursor on the vertical line between Name and Type. (The cursor will change to left-and-right directional arrows). Hold down your left mouse button and drag it over to the right until you can view the entire room name. Release your left mouse button.

Step 16

On the Edit menu, click Delete.

Step 17

On the Confirm Value Delete dialog box, click Yes.

Step 18

Repeat this step for all rooms listed in this folder. You do not need to delete the ab(default) key.

Step 19

On the File menu, click Exit to close Registry Editor.

Remove and re-add the computer’s network adapter in Device Manager

If the problem persists, you may have a corrupt network connection, which can also cause the registry keys to become damaged. To resolve this issue, remove and re-add the network adapter in Device Manager. Follow the directions below, or contact your computer manufacturer for assistance.

Note: Removing your network card from Device Manager will remove your Internet Connection shortcut. If you need assistance creating a new Internet Connection, please contact your Internet Service Provider (ISP).

Step 1

Uninstall MSN Games files. (See the first section, above.)

Step 2

Remove any room registry keys that may remain in Registry Editor. (See the second section.)

Step 3

Save your IP (Internet Protocol) Settings in Control Pane

Click Start, point to Settings, and click Control Panel. In Windows XP, just click Start and then Control Panel. If the Control Panel window is empty, click View all Control Panel Options in the left section of the window to show all the Control Panel icons.

Step 4

Double click Network and Dial -up Connections. In Windows XP click Network and Internet Connections and then Network Connections.

Step 5

Double click Local Area Connection and then click Properties on the General tab.

Step 6

Click once on Internet Protocol (TCP/IP) to highlight it and then click Properties.

Step 7

Your IP settings will be listed on Internet Protocol (TCP/IP) Properties, write these settings on paper to save for possible later use when reconfiguring your network connection.

Step 8

Click Start then Run and type:  Command.

Step 9

Click OK to open the Command prompt.

Step 10

After the cursor type:  ipconfig /all >C:\IP.txt.

Step 11

Press the Enter key to save your IP settings in a text file. Note:  You may need this information when reconfiguring your network connection.

Type:  Exit

Press Enter to exit the Command prompt.

Step 12

Open Control Panel again. Double-click System. In Windows XP, you may need to click Performance and Maintenance before clicking System.

Step 13

Click the Hardware tab.

Step 14

Click Device Manager.

Step 15

On the View menu, click Devices by Type.

Step 16

Click the “+” by Network Adapters to expand its tree. If you do not see Network Adapters, click the “+” by the computer icon.        

Step 17

Click once on the adapter or controller listed under Network Adapters to highlight it.