header_newMultiplayer_09 Support Home

 

 

 

dots_word

 

 

 

 

Cookies Must Be Allowed Error

 

 

 

 

 

 

If you receive the Cookies Must Be Allowed Error on the MSN Games site or when trying to play a game, it means that a system setting or cached Internet file is preventing normal site behavior. To resolve this issue, follow the steps on this page.

 

 

 

 

 

 

Check the System Clock

 

 

 

 

 

 

 

The Cookies Must Be Allowed Error can occur if the System Clock is set to the wrong time or date. To set the System Clock to the correct time and date, take these steps.

 

 

 

 

 

 

 

1. Go to Control Panel > Date and Time.

 

 

 

 

 

 

 

2. This displays the System Clock. If the System Clock is incorrect, click the Change date and time… button, then set the current date and time. If any changes are made, then click OK.

 

 

 

 

 

 

 

3. Check that the Time Zone is correct. If the Time Zone is incorrect, click the Change time zone button, then select the current Time Zone. If any changes are made, then click OK.

 

 

 

 

 

 

 

4. Click OK to close the Date and Time window.

 

 

 

 

 

 

 

5. Open Internet Explorer, go to MSN Games and start playing your games!

 

 

 

 

 

 

Clear Internet Cache and Cookies

 

 

 

 

 

 

 

If you continue to receive the Cookies Must Be Allowed Error after correcting your System Clock, follow the steps below.

 

 

 

 

 

 

 

1. Close any programs that connect to the Internet, including Internet Explorer or other Internet browsers and any email program.

 

 

 

 

 

 

 

2. Go to Start > Control Panel > Internet Options.

 

 

 

 

 

 

 

3. Go to the Privacy Tab, then click the Advanced button.

 

 

 

 

 

 

 

4. If Override automatic cookie handling is checked, uncheck this box.

 

 

 

 

 

 

 

5. Click OK.

 

 

 

 

 

 

 

6. Go to the General Tab, then click the Delete button.

 

 

 

 

 

 

 

7. Check Temporary Internet files and Cookies. Uncheck all other boxes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8. Click the Delete button. Wait for all files to delete.

 

 

 

 

 

 

 

9. Click OK to close Internet Options.

 

 

 

 

 

 

 

10. Open Internet Explorer, go to MSN Games and sign in to your MSN Games account. You are ready to start playing your games!