header_newMultiplayer_09 Support Home

 

 

 

dots_word

 

 

 

 

Page Not Found Error

 

 

 

 

 

 

If you receive the Page Not Found Error when loading or exiting a multiplayer game or between rounds of the game, either the page is not currently available, or a system setting or cached Internet file is interfering with normal site behavior. To resolve this error, follow the steps on this page.

 

 

 

 

 

 

Check the System Clock

 

 

 

 

 

 

 

The Page Not Found Error may be received because the System Clock is set to the wrong time or date. To set the System Clock to the correct time and date, take these steps.

 

 

 

 

 

 

 

1. Go to Control Panel > Date and Time.

 

 

 

 

 

 

 

2. This displays the System Clock. If the System Clock is incorrect, click the Change date and time… button, then set the current date and time. If any changes are made, then click OK.

 

 

 

 

 

 

 

3. Check that the Time Zone is correct. If the Time Zone is incorrect, click the Change time zone button, then select the current Time Zone. If any changes are made, then click OK.

 

 

 

 

 

 

 

4. Click OK to close the Date and Time window.

 

 

 

 

 

 

 

5. Open Internet Explorer, go to MSN Games, sign in to your MSN Games Account, then start playing multiplayer games!

 

 

 

 

 

 

Clear Internet Cache and Cookies

 

 

 

 

 

 

 

If you continue to receive the Page Unavailable Error after correcting your System Clock, follow the steps below.

 

 

 

 

 

 

 

1. Sign out of your Microsoft Account.

 

 

 

 

 

 

 

2. Close any programs that connect to the Internet, including Internet Explorer or other Internet browsers and any email program.

 

 

 

 

 

 

 

3. Go to Start > Control Panel > Internet Options.

 

 

 

 

 

 

 

4. Go to the Privacy Tab, then click the Advanced button.

 

 

 

 

 

 

 

5. If Override automatic cookie handling is checked, uncheck this box.

 

 

 

 

 

 

 

6. Click OK.

 

 

 

 

 

 

 

7. Go to the General Tab, then click the Delete button.

 

 

 

 

 

 

 

8. Check Temporary Internet files and Cookies. Uncheck all other boxes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9. Click the Delete button. Wait for all files to delete.

 

 

 

 

 

 

 

10. On the General Tab, click the Settings button.

 

 

 

 

 

 

 

11. Under Check for newer versions of stored pages, click in the radial button for Every time I visit the website.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

12. Click OK.

 

 

 

 

 

 

 

13. Click OK to close Internet Options.

 

 

 

 

 

 

 

14. Open Internet Explorer and go to MSN Games. Sign in using the link at MSN Games. Once you are signed in, your Nickname should display.